ServiTacto replaces the spreadsheets, paper tickets, and disconnected apps that most service companies stitch together. Service orders, scheduling, inventory, GPS timeclock, customer billing, and payroll sync all live in one system, so your office and field teams are always looking at the same numbers.
Create, assign, and track every job from first call to final invoice. Each service order carries its own parts list, labor hours, equipment history, and customer communication — so anyone on the team can pick up a job and know exactly where it stands.
Route planning helps dispatchers assign the right technician to the right job, and project timelines with a Gantt view keep multi-day or multi-crew work on schedule.
Technicians clock in and out from the field, with optional GPS verification tied to the job site. Punches that fall outside the expected radius are flagged for review rather than silently accepted or blocked outright — so you always know where your team clocked in, without turning every edge case into a fire drill.
Configurable enforcement modes (off, optional, required, strict) let you match the policy to how your business actually operates, from a single shop location to techs covering a wide service area.
Demand from every open job is aggregated automatically, so you can see exactly what parts are needed and where. One click turns that demand into a purchase order, grouped per vendor, cutting down on emergency supply-house runs and duplicate ordering.
Stock levels, reorder points, and vendor cost history are tracked centrally, so procurement decisions are based on real data instead of guesswork.
Give customers a way to view, approve, and track their own jobs without calling the office. Estimates can be reviewed and approved online, and customers can see job status and history whenever they want it — reducing the back-and-forth that eats up office staff time.
Track what you pay a technician against what you bill the customer, down to the job segment, so you can see margin and crew efficiency in real time instead of finding out at month-end. Invoices, purchase orders, and estimates print with your own branding and business-line-specific letterhead.
Approved timeclock hours sync directly into Gusto, so payroll doesn’t require re-keying hours from a separate system. Flagged or unresolved punches are automatically excluded from a sync until someone reviews them, keeping payroll accurate without slowing down the pay cycle.
Whether you run one shop or several business lines under one roof, ServiTacto scales with you — separate branding, separate public sites, and separate reporting per business line, all from one back office.